p998 Frequently Asked Questions

p998 requires a clear copy of your CNIC (Computerized National Identity Card) — front and back — to complete KYC verification. In some cases, p998 may also request a selfie or proof that the payment method you use (JazzCash or Easypaisa) is registered in your own name. KYC is typically required before processing larger withdrawals.

On the p998 login page, tap "Forgot Password" and enter your registered Pakistani mobile number. p998 will send an OTP to that number. Enter the OTP, then set a new password. If you no longer have access to your registered mobile number, contact p998 live chat support — they can verify your identity through your CNIC and assist with account recovery.

No. p998 strictly allows one account per person. Creating duplicate accounts — whether under the same CNIC, mobile number, device, or payment method — is a violation of p998's Terms & Conditions. Duplicate accounts will be closed and any funds held in them may be forfeited. If you already have an account, simply log in to the existing one.

Contact p998 support via 24/7 live chat or email at [email protected] and request permanent account closure. Any remaining PKR balance will be refunded to your registered payment method after standard verification. If account closure is related to a gambling concern, p998 can also apply immediate self-exclusion as an alternative — your choice.

Log in to your p998 account, go to the Deposit section, and select JazzCash. Enter the amount you wish to deposit in PKR, then follow the on-screen instructions to complete the transfer from your JazzCash wallet. Deposits via JazzCash are typically credited to your p998 account within a few minutes. The minimum JazzCash deposit on p998 is Rs 200.

Yes. Easypaisa is one of p998's primary deposit methods for Pakistani players. In your p998 account Deposit section, select Easypaisa, enter the PKR amount, and complete the transfer using your Easypaisa mobile account or app. Deposits are usually instant. The Easypaisa account used must be registered in your own name to comply with p998's KYC requirements.

The minimum deposit on p998 is Rs 200 for JazzCash and Easypaisa transactions. Minimum amounts for bank transfers via HBL, UBL, Meezan Bank, or Bank Alfalah may be higher — check the Deposit page inside your p998 account for the current limit for each payment method. There is no maximum deposit limit specified, though very large deposits may require additional verification.

Withdrawals from p998 to JazzCash and Easypaisa are typically processed within a few hours once approved, and often much faster. Approval times depend on whether your p998 account KYC is complete and whether any standard fraud checks are required. Withdrawals requested after completing full KYC verification tend to be processed the quickest. Bank transfers may take 1-3 business days.

p998 does not charge platform fees on standard PKR deposits or withdrawals. However, your own payment provider — JazzCash, Easypaisa, HBL, UBL, or others — may apply their own transaction charges. For USDT TRC20 withdrawals, standard blockchain network fees apply. Always check the p998 Withdrawal page for any currently applicable processing information before submitting a request.

p998 offers a wide range of casino games including JILI slots, live dealer tables (baccarat, roulette, blackjack, Dragon Tiger), RNG table games, and crash games including Monster Crash. The p998 casino also features popular Pakistani-favourite titles and new game releases added regularly. All games are playable on mobile without a separate app download required.

Yes. Cricket betting — including PSL (Pakistan Super League), international Test matches, ODIs, and T20s — is one of the most popular features on p998. You can bet on match winners, top batsman, total runs, live in-play markets, and more. PSL betting odds are updated in real time during matches. Minimum cricket bet amounts are displayed on the p998 sportsbook.

Return to Player (RTP) percentages for JILI slots on p998 vary by individual game title, typically ranging from 96% to 98% for most JILI titles. The specific RTP for each slot game is displayed within the game information panel before you start playing. Higher RTP means a lower house edge over the long run — but individual session outcomes are always determined by random number generation.

p998's casino games from certified providers like JILI use independently audited Random Number Generator (RNG) technology to determine all outcomes. Live dealer games use physical equipment filmed in real time, making manipulation impossible. Game providers publish RTP and volatility data publicly. p998 encourages players to review individual game information panels for fairness certifications before playing.

Yes. p998 is fully optimised for mobile play in Pakistan, including Android and iOS devices. You can access the full p998 platform — casino, sports betting, slots, crash games, and live dealer tables — directly through your mobile browser with no app download required. The mobile interface is designed for smaller screens and supports JazzCash and Easypaisa deposits and withdrawals natively.

p998 offers a welcome bonus for new players on their first PKR deposit. The current welcome offer details — including bonus percentage, maximum bonus amount in PKR, and eligible games — are displayed on the p998 promotions page at the time of your first deposit. To claim, simply make a qualifying deposit. Welcome bonus funds are subject to wagering requirements that must be completed before withdrawal.

Wagering requirements on p998 specify how many times you must wager your bonus funds before those funds — and any winnings from them — become eligible for withdrawal. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 20,000 in bets using those bonus funds. Progress is tracked automatically in your p998 account. Requirements apply to bonus funds only, not your real-money balance.

Yes. Most p998 bonus offers have an expiry period, typically 7-30 days from the date of issue, within which wagering requirements must be completed. If the wagering requirement is not met before the expiry date, the bonus funds and any associated winnings will be removed from your p998 account. Check the specific terms of each promotion for the exact expiry period before claiming.

No. Bonus funds on p998 cannot be withdrawn until the applicable wagering requirements are fully completed. However, you can always withdraw your real-money (non-bonus) PKR balance at any time, subject to standard KYC verification. If you prefer not to complete wagering requirements, you may request that p998 support remove the bonus from your account — but any winnings generated from that bonus will also be removed.

Yes. p998 supports bank transfers for players at HBL, UBL, Meezan Bank, and Bank Alfalah, among other Pakistani banks. Bank transfer deposits and withdrawals take longer than JazzCash or Easypaisa — typically 1-3 business days depending on your bank's processing times. The bank account must be in your own name and match the name on your p998 account.

The minimum age to register and play on p998 is 18 years. This is a strict and non-negotiable requirement enforced through date-of-birth collection at registration and CNIC-based KYC verification. Any account found to be registered by a person under 18 will be immediately and permanently closed. p998 is committed to preventing underage gambling on its platform without exception.

Log in to your p998 account, go to Account Settings, and open the Responsible Gaming section. Select Self-Exclusion and choose your preferred exclusion period — from 24 hours up to permanent exclusion. The exclusion takes effect immediately across all p998 platform sections. Alternatively, contact p998 live chat support 24/7 and request self-exclusion verbally — no explanation required.

Yes. p998 provides daily, weekly, and monthly PKR deposit limit controls inside every player account under the Responsible Gaming settings. You can set or lower your limit at any time, and reductions apply immediately. Requests to increase a deposit limit are subject to a mandatory 24-hour waiting period before taking effect — a deliberate design choice to protect players from impulsive decisions.

p998 is accessible to players in Pakistan. However, each player is personally responsible for understanding and complying with the laws applicable to them in their specific location. Online gambling regulations in Pakistan are complex and subject to change. p998 does not provide legal advice and recommends that players review their local laws before registering. By registering on p998, you confirm that it is legal for you to do so in your jurisdiction.

p998 support is available 24/7 via live chat directly on the platform — this is the fastest way to get help. You can also email [email protected] for non-urgent queries; responses are typically within 24 hours. Urdu-language support is available on request. For responsible gaming concerns — such as self-exclusion, deposit limit changes, or account closure — live chat is the recommended channel for immediate action.